Privacy Policy

This Privacy Policy applies to fidenallc.com and the forms and services made available through this website. It does not govern a third party's website, platform, or service, even when this website links to it.

We collect information in the following ways:

• Information you provide. When you submit an inquiry, request a quote, or contact us, we may receive your name, organization, email address, phone number, inquiry type, message, and documents you send by email. File uploads are not available through the website form.
• Technical and security information. Our web server and hosting infrastructure may record standard connection data such as IP address, browser and device type, requested pages, referring page, and date and time of access. We use this information to operate, diagnose, and secure the website.
• Cookies and analytics. This website does not currently use advertising cookies or third-party analytics. If those practices change materially, we will update this policy and provide any notice or consent mechanism required by law.
• Spam prevention. Our inquiry forms use Cloudflare Turnstile to distinguish legitimate submissions from automated abuse. Cloudflare may process standard connection, browser, device, and interaction data for this purpose under its Privacy Policy.

Please do not submit payment-card numbers, Social Security numbers, passwords, classified material, controlled unclassified information, or other sensitive information through the inquiry form.

We use information to:

• review and respond to inquiries, RFQs, and project requests;
• communicate about products, services, orders, or potential engagements;
• operate, maintain, troubleshoot, and protect the website;
• prevent fraud, abuse, and security incidents;
• maintain appropriate business and transaction records; and
• comply with applicable law and enforce our agreements.

We may provide information to hosting, email, information-technology, and professional-service providers that process it for us under appropriate obligations. We may also disclose information when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or in connection with a merger, financing, acquisition, or sale of business assets.

Fidena does not sell personal information or share it for cross-context behavioral advertising.

Website inquiry records are generally retained for up to 180 days. We may retain information longer when reasonably necessary to maintain business or transaction records, resolve disputes, meet contractual requirements, preserve security records, or comply with law. We delete or securely dispose of information when it is no longer needed.

We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, email transmission, or storage system can be guaranteed completely secure, so please use care when deciding what to submit online.

Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to object to or restrict certain processing. To make a request, email sales@fidenallc.com. We may need to verify your identity and may retain information when permitted or required by law.

This website is intended for organizations and adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

We may update this policy as our practices or legal obligations change. The effective date above identifies the current version. Material changes will be communicated through an appropriate notice on this website.

Questions or privacy requests may be sent to sales@fidenallc.com. For general business inquiries, you may also use our contact page.